Last Updated: October 6, 2023

At JustClassify, we are committed to providing a seamless and satisfying experience for our users. This Refund Policy outlines our guidelines for refunds regarding your purchases and transactions on our classified ads CMS website. We encourage you to read this policy carefully to understand your rights and responsibilities when it comes to refunds.

1. General Policy

   1.1. Non-Refundable Services: Please note that certain services provided on JustClassify, such as posting classified ads and premium account upgrades, are non-refundable. Once you have made a payment for these services, you will not be eligible for a refund.

   1.2. Refundable Services: JustClassify may offer certain refundable services, such as premium ad placements, banner advertising, or promotional packages. The refund eligibility for these services is subject to specific terms and conditions outlined in this policy.

2. Refund Eligibility for Premium Ad Placements

   2.1. 30-Day Guarantee: If you have purchased a premium ad placement and are dissatisfied with the results within 30 days of your purchase, you may be eligible for a refund. To request a refund, please contact our customer support team.

   2.2. Conditions for Eligibility: To qualify for a refund under the 30-day guarantee, your premium ad placement must meet the following criteria:

   • The ad must have been live for a minimum of 15 days.
   • You must provide valid reasons for your dissatisfaction.
   • Any violation of our Terms of Service may void the refund eligibility.

3. Refund Process

   3.1. Refund Request: To initiate a refund request, please contact our customer support team through our designated contact channels, including email or our support ticket system.

   3.2. Review and Approval: All refund requests will be reviewed by our team. We reserve the right to approve or deny refund requests based on our policy guidelines.

   3.3. Refund Method: Approved refunds will be processed using the original payment method used for the purchase. Please allow up to 14 business days for the refund to be processed.

4. Cancellation Policy

   4.1. Cancellation Deadline: If you wish to cancel a premium service or subscription, please do so before the renewal date to avoid automatic renewal charges.

5. Contact Information

   If you have any questions or concerns about our Refund Policy, please contact our customer support team at support@justclassify.com.

6. Changes to the Policy

   JustClassify reserves the right to modify or update this Refund Policy at any time. Any changes to the policy will be posted on our website, and it is your responsibility to review it periodically.